… as well until one day she decided to see who was on the other end. “I was ready for a knockdown,” Coughlin admitted. “I was ready to say, ‘Stop calling me!’” On … up the phone,” Hanso said with a laugh, admitting that she called the researcher for months before they finally connected. What Hanso was reaching out to … was, there were few articles and even fewer studies. When Hanso began to look for literature on the subject, she discovered Coughlin was cited again and again by …