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Transcript Request

Overview

The MGH Institute of Health Professions has retained Credentials Inc. to accept secure transcript orders over the internet through the TranscriptsPlus® system. The Institute charges $10.00 per transcript. This cost also applies to student issued transcripts. Credentials Inc. charges a $3.00 processing fee per transcript. Order updates will be emailed to you and your order status and history will be available online. Text messaging is also available for status notifications.  

NOTE: Official transcripts are printed on Credentials Inc. secure paper. When mailed, transcripts are placed into security envelopes that once sealed, are official, safe and secure and do not require the signature of the Registrar.

The MGH Institute of Health Professions provides academic transcripts for all students from the following programs:

  • MGH Institute of Health Professions - All Degree/Certificate/Non-Degree Programs (Paper and *Electronic Copies Available)
  • MGH School of Nursing (Paper Copies Only)
  • Shepard-Gill School of Practical Nursing (Paper Copies Only)
  • MGH Adult Nurse Practitioner Program (Paper Copies Only)
  • MGH Respiratory Technician Program (Paper Copies Only)

*The Institute has appointed Credentials Inc. as the designated agent for processing and sending official electronic transcripts on behalf of MGH Institute of Health Professions.  The PDF transcript that is produced using this service contains the identical information as the printed transcript and can be certified as unaltered by uploading the file to the company’s website that is provided during the delivery process.  Credentials Inc. has been granted the authority to deliver all such electronic transcript requests on behalf of MGH Institute of Health Professions and respond to any inquiries regarding the transactions.

Request instructions

Transcripts are ordered online. The Registrar’s Office will process transcript orders on Tuesday and Thursday each week during regular business hours. When possible, requests should be made well in advance of the date that the transcript will be needed.

Transcripts will be sent on these days after a request is received, provided the student has no restrictions to prevent this. However, it is always recommended to allow additional time during peak periods as transcript requests can be delayed during these times (Registration, Final Exams, Commencement, Opening of a Semester).

A Picture ID will be required for identification purposes if picking up your transcript from the Registrar’s Office. If you have given permission for someone else to pick up transcripts on your behalf when ordering, that person will also be required to show picture identification.

To obtain an official copy of your transcript or to have one forwarded to another agency or institution, follow the request instructions below.

Three Ways to Request Your Transcript

1) For Current Students and Alumni of the MGH Institute with an IONLINE account:
(Note: if you have applied to a program at the Institute and need a transcript of Science Prerequisites completed at the IHP sent to our Admissions Office, see option 3 below).

Access your student account through the IONLINE System.

  • Click here to log on to your account via IONLINE.
  • Once logged in, choose "IONLINE for Students"
  • When you arrive at the Student Menu, choose "Transcript Request" which will be found under "Academic Profile".
  • Follow the step-by step directions on the transcript ordering system.

If you do not know or don’t remember your IONLINE user id or password, please use the “What’s My User ID?”, “What’s My Password?” options in the upper right corner of the IONLINE welcome screen.  You can also open a help ticket with our IT department should you need further logon assistance.

Click here to check on the status of your order:  Check the status of my order

2) For Alumni of the following:

  • MGH Institute of Health Professions (No IONLINE account)
    All Degree/Certificate/Non-Degree Programs (Paper and *Electronic Copies Available)
  • MGH School of Nursing (Paper Copies Only)
  • Shepard-Gill School of Practical Nursing (Paper Copies Only)
  • MGH Adult Nurse Practitioner Program (Paper Copies Only)
  • MGH Respiratory Technician Program (Paper Copies Only)

Place your order for your transcripts directly through this link:  Transcripts Plus - Credentials Inc.

Once you arrive at the ordering page, just follow the instructions to complete your request.  You will need to complete a consent form before your order can be processed, so be sure to follow the instructions during the ordering process to complete this step.

Click here to check on the status of your order:  Check the status of my order

If you are uncomfortable placing an order over the Internet, you can call Credentials Inc. at 847-716-3005 to place your transcript request.  There is an additional operator surcharge for placing orders over the telephone.

3) For students who have applied to an MGH Institute degree program and completed Science Prerequisites at the Institute. This option is only available to students who have applied for a degree program at the Institute and took Science Prerequisites here.

For questions about how to order a transcript or assistance using the transcript ordering system please contact Credentials Inc. at 847-716-3005.

For other questions about your academic record please contact the Registrar’s Office.

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Registrar Contact

     Office of Enrollment Services
     Registrar's Office
     36 1st Avenue, Building 34
     Boston, MA  02129-4557
     Phone: (857) 238-4477
     Fax: (617) 726-8010
     Email: registrar@mghihp.edu