… escalation.  “When we sit down to chart, do we have enough computers? How many steps does it take us to get the medications if we don't have the medication on the … I'm working in a rural space and I have to call a helicopter, which is a bunch of steps, and then I'm calling that large hospital saying, ‘I need to send you my … escalation.  “When we sit down to chart, do we have enough computers? How many steps does it take us to get the medications if we don't have the medication on the …