… not, how are the patient interactions different and what do practitioners need to know?  Assistant Professor in Communication Sciences and Disorders Rachel Pittmann … webside manner, and through that developed a validated tool to help practitioners know the skills to use while conversing with a patient through a computer screen. Now … Wilder. “And that was a bit of a distraction to her because she said, ‘I didn't know if you were working on something else. I didn't know if I had your full …