… Some of the benefits within the Bright Horizons Back-Up Care programs include: free and unlimited expert care support via phone, email, text, or video; 20 days of family care to fill any gaps in coverage; in-home or center-based childcare; free membership to a nationwide search tool for nannies and sitters, pet care, and … Some of the benefits within the Bright Horizons Back-Up Care programs include: free and unlimited expert care support via phone, email, text, or video; 20 days of …