… of caregivers discuss difficult emotional and social issues that arise in caring for patients. The Kenneth B. Schwartz Center promotes pioneering programs to educate, … p.m. in Shouse 305, and featured guest panelists Mike Boutin, EdD, assistant dean for faculty and student success in SHRS; Maraline Ferris, PA-C, MPAS ’21; Joshua … sounds. In contrast, active listening requires a conscious effort to hear not only the words that another person is saying, but more importantly, to understand the …