… Telemedicine Pittmann and team using grant from MGH’s Slavin Academy to evaluate telehealth training It’s one thing to have effective patient etiquette … the overall session go smoother. It’s all part of being very deliberate to do the best you can in a telehealth setting to mimic the same care you would give that … you're doing it well. Education, training, self-reflection, and feedback is the way to improve one's performance. “The goal is patients feeling like they have a …