… No matter the clinical situation, Jennifer Durning teaches her students to always find the joy factor. “There's something fun in almost every interaction,” said … the healthcare system, patients aren’t always aware that treatment decisions are best made within the context of their priorities, which may or may not be what is … decisions may mean for them, and then to come to a shared decision about the best course for them,” noted Rossmassler. “When I empower the patient, I'll ask them …