Leading Teams in Emotional Intelligence

Develop group emotional intelligence capacity with your teams

100% online | Self-paced & interactive | Begin anytime!

Healthcare is a team effort, yet much team dysfunction continues to exist. Evidence for this can be found in many clinical settings. Emotional Intelligence (EI) is imperative for individual and group function. It accounts for a significant portion of what moves good leadership to greatness. Despite the growing literature around this topic, individual knowledge of EI is often superficial with a significant focus on the self-awareness component rather than self-management, social-awareness, and relationship management components.

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Workshop Overview

This course will explore emotional intelligence in healthcare teams and identify dimensions of group emotional competence, reflecting on how to develop each to improve team productivity. Navigate this course at your own pace, engaging in case analysis, and applying knowledge to your life with a recall exercise.

This topic is relevant to anyone who participates in or leads a team. Although the examples are specific to healthcare, we will look at teams through an interprofessional lens and you will quickly see how this applies in all aspects of your lives.

Format

100% Online

This course is a self-paced, asynchronous online course delivered via Brightspace, the IHP learning management system. The course consists of animated case videos and vignettes, evidence-based content, interactive knowledge checks, and reflection questions that support in building your knowledge and strategies for leading teams with EI.

Time Commitment

Approximately 3 hours of learning in total. Learners will have 4 months to complete the course upon registration.

Audience

This topic is relevant to any education and health professionals who participate in or lead a team. Although the examples are specific to healthcare, we will look at teams through an interprofessional lens and you will quickly see how this applies in all aspects of your lives.

There is no pre-requisite for this course.

Learning Outcomes

Upon completion of this course, you will be able to:

Review foundational concepts of emotional intelligence and its application to teams (e.g. self-awareness, other awareness, self-management, and relationship management).
Identify aspects of emotional intelligence that contribute to successful teams.
Apply the concept of group emotional intelligence through readings and reflection.
Analyze a real case to identify emotional intelligence issues for both individual team members as well as the group.

Emotional Intelligence (EI)

Historical Context of EI
Domains and Competencies of EI
Recall Analysis

Teams

Five Dysfunctions of a Team
Attribution Errors
EI in Groups & Teams

Team Dialogue

Tips for Improving EI in teams
Norms that Create Awareness of Emotions
Case Study
Reflection Exercise

Conclusion

Team EI Improvement Plan
References and Resources

General Fee $80

Groups of 3 or more individuals from the same organization and employees at institutions that take IHP students in a clinical teaching capacity are eligible for a discount, contact us for more information.
MGB Employees, IHP Alumni and Employees who work at non-MGB affiliates are eligible for a 20% reduction in tuition on all our Continuing Education and Professional Development offerings (not fees).

Learning Outcomes

Review

Review foundational concepts of emotional intelligence and its application to teams.

Identify

Identify aspects of emotional intelligence that contribute to successful teams.

Apply

Apply the concept of group emotional intelligence through readings and reflection.

Course Faculty

Dr. Bobbie Ann Adair White is an educator, coach, and consultant. Acting as a learning mediator and coach, BA teaches in the following content areas: conflict management, teams in medicine, leadership and educational administration, and health professions education.

Her formal education consists of a Bachelor of Arts in psychology with a minor in sociology, a Master of Arts in industrial and organizational psychology, and a doctorate in educational leadership with a dissertation entitled "Conflict Management Education as a tool for Leadership Development in the Intensive Care Unit".

BA serves as an Associate Professor within the Health Professions Education program at MGH IHP and Vice Chair for Faculty Development and Research at Baylor Scott & White Health's Department of Surgery in Temple, TX.

BobbieAnn Adair White, EdD, MA

Associate Professor Health Professions Education

BobbieAnn Adair White, EdD, MA

bwhite2@mghihp.edu

Continuing Education Credits

jointly accredited provider interprofessional continuing education

In support of improving patient care, MGH Institute of Health Professions is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE) and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

Nursing

MGH Institute of Health Professions designates this activity for 3.0 contact hours for nurses.
The American Academy of Nurse Practitioners Certification Board (AANPCB) accepts credit from organizations accredited by the ACCME and ANCC.

Physician Associates / Assistants

MGH Institute of Health Professions has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 3.0 AAPA Category 1 CME credits. Approval is valid until May 2025. PAs should only claim credit commensurate with the extent of their participation.

IPCE

This activity was planned by and for the healthcare team, and learners will receive 3.0 Interprofessional Continuing Education (IPCE) credit for learning and change.

Medicine (Physicians)

MGH Institute of Health Professions designates this live activity for a maximum of 3.0 AMA PRA Category 1 Credits. Physicians should claim only credit commensurate with the extent of their participation in this activity.

Contact Us

Continuing Education & Professional Development

cpd@mghihp.edu
(617) 724-3193
1CW