That first part of the training - 12 modules completed asynchronously online - will be followed by a two-day skill intensive on the IHP campus where nurses will learn first-hand how being a complex care nurse is different than working in a hospital.
“You're by yourself and you’re doing these really high-level, intensive-care unit-type interventions,” said Morse. “Typically, the parents are the expert in their child's care, but if they're not home, it's just you. Maybe you're trying to do this delicate technical task, and then here comes the family cat, swatting away something you need, and they don't teach you how to address that in nursing school. I think working in this area can be really intimidating for nurses- to be out on their own in someone's house doing all these things without the resources or backup they would have in the acute care setting.”
Additionally, a complex care nurse’s goal is to help someone live the most fulfilling and enriching life possible, something Morse knows well given her seven years of serving in this capacity.
"You might not take clients on a long walk around the neighborhood of a hospital, but when someone is living in their home, you're there to safely facilitate them going to school, taking a walk, going to the movie theater,” said Morse, who also works at Boston Children’s Hospital. “So, those are a couple of things you would do that are different. But nursing-skills wise, it's everything you would do in the hospital setting with the unique challenge of different equipment and home arrangements.”
Morse will incorporate her extensive experiences into the curriculum, and partner with School of Nursing Clinical Lab Coordinator and MGH nurse Jennifer Duran, and Instructor Karen Hunt. The parent voice will be a key element throughout the program as well, something Morse is proud of.
“Unless you work in this area, you don't realize that when you're not there, the parents are doing the nursing care,” she said. “I think we forget that nursing really is a spectrum: there's licensed nurses, and then there are caregivers in the home that are doing the nursing care. They may not be licensed, but they are the expert in how their family member is best served.
“For the modules, I will talk to these parents about barriers and facilitators - good experiences, bad experiences - that our learners can be aware of and avoid some of those behaviors or actions in the home,” Morse added. “What has made really great partnerships with home nurses, so that they can be ready to do those kinds of things? And then also, if they're my guest for say the pulmonary week, talking about the pulmonary health challenges and how they address them. So, getting the family expert perspective as well as what I'm going to bring from the textbooks.”
Parents will also serve alongside nurse instructors during the skill intensive sessions.
Morse plans to make this course available for free to any nursing program who wants it.
“I wanted to make this sustainable and available beyond the IHP because any nurse is capable of doing this, and if they have interest they should get to participate,” said Morse. “I'll be videotaping, and then I'll be sending our recordings out at the end to Massachusetts nursing schools and say, ‘If you want to assign this to an instructor, there is content here for a semester-long course with a clinical intensive. How you decide to allocate credits and grading is up to you, but all the content is here. So, these schools can just have it and hopefully, the program lives on.”
For now, with the program just getting launched, Morse has high hopes.
“I hope that the nurses enter this line of work because it is so rewarding to help someone go see a movie or join in on a special event - I've gone to a wedding with my client - or the family cookout, which are things that wouldn't be so easy if they lived outside of the family home and didn't have these nurses in the home.
“Adding 140 complex caregiving nurses over the next two years will make a big difference. It won't solve the problem, because of course, we'll still have turnover in the next two years and the population of clients needing these services will grow. But if a family can get one more night of sleep, or enough nursing hours that their loved one can stay in the home where they should grow up and live and be comfortable, I think that’s critical.”
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