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Virtual Workshop: Diagnosing Conflict: Exploring Sources, Internal Reactions, and Tips to Address Conflict in Teams

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Thursday, October 28, 2021 6:00 PM to 8:00 PM EDT

Conflict is inevitable and a part of life. This session is a practical application of conflict management literature and theory for participants who want to better understand and navigate conflict. Participants will identify a conflict and, considering the type of conflict present (personal, task, process), take a journey in diagnosing their own conflict management style. Additionally, participants will consider potential symptoms including perceptions, internal dialogue, and emotions. Once symptoms and diagnosis are addressed, participants will identify viable conflict management options including avoiding, accommodating, competing, compromising, and collaborating. Finally, tips for resolution are discussed and the group will reflect on their personal insights about the conflict they analyzed and diagnosed.

Cost:
  • GENERAL RATE: $99/person
  • GROUP RATE: $79/person (groups of 3 or more from the same organization)
  • IHP RATE: $49/person (current IHP faculty, staff, students, and alumni)
  • VOUCHER RATE: $0/person (for IHP preceptors or practitioners using IHP vouchers)
Faculty:
Bobbie Ann (BA) Adair White, EdD, MA
Educator & Liaison, Office of Continuing Professional Development; Adjunct Associate Professor, Health Professions Education, MGH Institute of Health Professions; Vice Chair for Faculty Development and Research, Baylor Scott and White Health
 
Josh Merson, MPAS, MS-HPEd, PA-C, EM-CAQ
Educator & Liaison, Office of Continuing Professional Development; Associate Program Director & Assistant Professor, Physician Assistant Studies, MGH Institute of Health Professions
 
Susan E. Farrell, MD, EdM
Director, Continuing and Professional Development, MGH Institute of Health Professions; Associate Professor, Emergency Medicine and Director, Objective Structured Clinical Examinations, Harvard Medical School
 
Elizabeth (Betsy) Cox, RN, MSN, MBA
Associate Director, Office of Continuing Professional Development, MGH Institute of Health Professions

Contact Information

Click here to learn more or register today.