Mission Statement

The MGH Institute of Health Professions Registrar’s Office maintains and preserves student academic records and serves as a conduit between students and programs for the communication and enforcement of academic policies in an effective and judicious manner.  We provide adequate and equitable space to meet teaching needs and maintain honesty and integrity in the delivery of all services while always ensuring the highest level of quality and service to all Institute constituents.

Vision

The Registrar’s Office will:

• Always contribute to the efficiency of the Office of Enrollment Services to create a positive student experience resulting in engaged alumni and life-long community members.
• Commit to continuous growth of service opportunities through careful assessment and development of current systems and practices.
• Remain consistent and judicious in the delivery of Institute Policy while maintaining flexibility and commitment to outstanding service.
• Be equitable, fair, and collaborative with all Institute constituents to ensure the most effective utilization of Institute resources.
• Commit to the quality review and preservation of records and data to preserve valuable historical information and perspectives for the Institute.
• Keep carefully documented workflows to maintain operational safeguards and continued stability.

Core Values

The Registrar’s Office commits to these core values in all we do:

• Accountability
• Accuracy
• Customer Service
• Flexibility
• Honesty and Integrity
• Innovation
• Responsiveness
• Strong Communication
• Transparency
• Unilateral respect and sensitivity