Paulette Di Angi, PhD, RN, CPHQ

Photo of Paulette De Angi, PhD, RN, CPHQ
Director of Institutional Effectiveness, Associate Professor
Office of the Provost
School of Healthcare Leadership
(617) 724-6348
Office Location: 
B34 - 239

Paulette Di Angi, PhD, RN, CPHQ, joined the MGH Institute in June 2014 as Director of Institutional Effectiveness and Associate Professor in the School of Healthcare Leadership.

Her experiences which have created her path to this moment include leadership in the areas of: quality measurement, regulatory reporting, performance improvement, risk management, change management, compliance, accreditation, informatics, and software design for quality measurement and performance improvement.

The arenas in which she has applied her practice include: acute inpatient, outpatient and residential care, community hospitals, health care systems, managed care, insurance, education, consulting, and electronic health records (EHR) technology.

Her most recent position was at the Institute for Health Metrics (IHM) as Chief Clinical Information Officer and Vice President, Product. She worked with over 150 hospitals across the US to design and implement software programs which facilitated data collection and reporting of quality measures and performance improvement efforts.

In addition, Di Angi created a nursing continuing education program which was accredited by the American Nursing Credentialing Center as a provider of CEs to nurses. She has worked previously at Partners in health care quality at Newton-Wellesley Hospital, and prior to that was the administrator of the psychiatric and mental health services for Cape Cod Healthcare.

Di Angi is a nationally Certified Professional in Healthcare Quality (CPHQ) and has received awards from Nightingale Awards of Pennsylvania and Smith College. She has received grants from the Harvard Risk Management Foundation, American Nurses Foundation, Frances Payne Bolton Alumni Award, and the National Endowment for the Humanities.

At the MGH Institute, Di Angi focuses on the expansion and refining of the institutional effectiveness program.

Just to keep life interesting, Di Angi acquired a culinary degree from the Connecticut Culinary Institute following completion of her PhD. She has been the creator and star of cable cooking shows on Cape Cod (Paulette’s Red Kitchen, Love on a Plate and Cooking with Taste). She teaches cooking, guest lectures and demonstrates her ‘layers of flavor’ concepts frequently. She has also been an international award-winning vintner for the last 10 years. 

Research Interests

  • Outcomes of crucial conversations and apology in provider-patient and provider-provider relationships
  • Organizational responses to medical error and adverse events
  • The relationship of the quality of the data elements to the quality of measurement outputs
  • The role of self-expectations to success


Di Angi, P. R. (November, 2013). Meaningful Use 2: Transition from Quality Improvement to Informatics. Medical Users Software Exchange. Newport Beach, CA.

Di Angi, P. R. (October, 2013) Compliance ‘Sticker Shock’: How 85% on NHQM Can Result in 40-50% Compliance on MU CQMs. Institute for Health Metrics Education Series. Burlington, MA.

Di Angi, P. R. (September, 2013). MU Stage 2 Gotchas: IQR and MU. Lunch and Learn Education Series. IHM Services Company. Burlington, MA.

Di Angi, P. R. (September, 2013). Meaningful Use: So You Have Attested But Are You Ready for the Audit? Lunch and Learn Education Series. IHM Services Company. Burlington, MA.

Di Angi, P.R. (August, 2013). If I was your CNIO: Lessons Learned from Hospitals That Have Attested for Meaningful Use. Institute for Health Metrics Education Series. Burlington, MA.

Di Angi, P. R. (July, 2013). Unchartered Waters: Navigating the Meaningful Use Deadlines. Institute for Health Metrics Education Series. Burlington, MA.

Di Angi, P.R., (2013). Transitioning to Stage 2 Meaningful Use: Are you ready? EHR Intelligence.


BSN, Villa Maria College (currently part of Gannon University), Erie, PA
MA, Psychiatric and Mental Health Nursing, University of Iowa, Iowa City, IA
PhD, Healthcare and Nursing Administration, Case Western Reserve University, Cleveland, OH

Curriculum Vitae